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Questions about a search, your account or a credit purchase? Send us a note and include the details that help us find it.
Common questions
Many questions are answered below or in our how it works page and naming guides. If yours is not, send us a note with the form above.
I paid but my credits did not appear. What should I do?
Credits are added as soon as Stripe confirms the payment, usually within a minute. Refresh your workspace; if they are still missing, send us the purchase date and the order number from your email.
A search failed. Was I charged?
No. If a search fails on our side or no domain passes your filters, the reserved credit is returned automatically and a failed free search does not count toward your daily limit.
Can you register a domain for me?
No. FindNameNow suggests names and checks availability and pricing. You register the domain yourself with the registrar of your choice.
Can you tell me whether a name is trademarked?
We cannot give legal advice or trademark clearance. Search the trademark registers in the markets where you operate and consult a qualified professional before committing to a name.
How do I delete my account?
Go to Workspace → Profile and use Delete account. Private projects and searches are removed; payment and ledger records are kept where required for accounting and disputes.